Privacy Policy

• PURE LOVE SL
• UR Isuskiza Num 82, 48620 Plentzia, Vizcaya (Spain)
• NIF: B-01598325
• Email: info@piticuiti.com
• Telephone: (+34) 651 888 724

The data provided to us by Users/Clients is voluntary, although refusal to provide the requested data may result in the impossibility of accessing the services that require it or the impossibility of purchasing in our e-Shop. During the data collection process, and whenever data is requested, Users/Clients are informed of the mandatory or voluntary nature of data collection.

• When they access our website and/or e-Shop. These are the personal data that the User/Client provides us when browsing our Website; place an order as a customer or guest; when participating in a contest, sweepstakes or promotion; when contacting us with a comment, question or claim through the Customer Service service or sending us any written communication (either by email or by postal mail); when you subscribe to receive newsletters and newsletters about our products, store openings, flea markets, events or promotions and when you send your CV if you are interested in a candidacy or being part of our team, etc.
• In our stores and events. These are the personal data that the Client provides us when they fill out our customer forms when visiting our points of sale; when they buy our products; when they attend rakes.etc.
• Data provided by Users/Clients while browsing the website and/or e-Shop: these are data resulting from the application of algorithms to analyze, for example, purchase records, know our customers' interest in certain products, tastes, customer history. purchases, promotions, browsing on our website... etc.

PERSONAL AND CONTACT INFORMATION

This information is provided or facilitated by the User/Client to PURE LOVE SL when they register on our Website https://piticuiti.com/ as a guest, client, etc. fill out the Client form or when you contact PURE LOVE SL for any question

These data are, for example, name and surname, date of birth, country, address, delivery address, email, telephone number, mobile number, etc. or those that PURE LOVE SL may request to attend to and process any query or request that Users/Clients send us.

These data are, for example, name and surname, date of birth, country, address, delivery address, email, telephone number, mobile number, etc. or those that PURE LOVE SL may request to attend to and process any query or request that Users/Clients send us.

PAYMENT, BILLING AND SALES INFORMATION

This information is provided or facilitated by the User/Client when making a purchase of our products and is, for example, the payment instrument (credit card, debit card), chosen shipping method, products purchased, shipping and billing information, location. purchase, preferences, returns, refunds, etc.

INFORMATION ABOUT THE INTERACTION AND PREFERENCES OF OUR USERS/CUSTOMERS

PURE LOVE SL to improve and know the products that best suit our Users/Clients, collects, saves and processes all information about preferences and tastes (purchase history, habits and preferences), for example, when adding products to “ My favorites”, or when selecting a preferred language, etc.

INFORMATION ABOUT THE DEVICES AND THE USE OF OUR WEBSITE

PURE LOVE SL collects and processes data concerning the devices from which Users/Clients access our Website, that is, whether it is a PC or a mobile phone, IP address, the use made of the Website, etc.

INFORMATION ABOUT CAREER AND CV

PURE LOVE SL collects and processes all personal information, academic, professional and curricular information, as well as the contact information that Users provide us when they apply for a job or submit an application for any of the jobs or vacancies. The personal, academic, professional, curricular and contact data that we collect are those that Users provide us at all times through their CV, such as, for example, previous work experience, training and academic data, etc.

PURE LOVE SL establishes that, based on the principle of purpose limitation, personal data will be collected exclusively for specific, explicit and legitimate purposes, and will not be further processed in a manner incompatible with said purposes. The purposes are the following:

• To manage, develop and execute the purchase of our products.

Personal data such as basic personal information, contact information, data about your purchases, payment data, information related to sales and any other data strictly necessary to achieve this purpose, are used:

• To manage, administer and process the purchase of our products, for administrative actions, accounting, process any incident or query in relation to the purchase processes and manage any return, claim or withdrawal of the purchased products, guarantees, communications with the Customer before any problem related to the management or delivery of the order, etc. and
• To comply with obligations imposed by laws, regulations or applicable legislation.

The data will be kept as long as the relationship is maintained and its deletion is not requested and in any case in compliance with applicable legal statutes of limitations. If you do not provide the necessary data for this purpose, the purchase of our products will not be possible.

TO MANAGE AND PROCESS SERVICES REQUESTED BY THE USER/CUSTOMER

Your personal data (personal and contact information) and any other data strictly necessary will be used to comply with the request and follow up on any question, doubt, complaint, claim that the User/Client may raise or present to us.

The data will be kept as long as the relationship is maintained and its deletion is not requested and in any case in compliance with applicable legal statutes of limitations. If the data necessary for this purpose is not provided, it will not be possible to provide the service requested by the User/Client.

• The user accepts that all their personal data will be fully transferred to Aplazame from the moment the user has started contracting the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties that have to access the files for the successful completion of the contract.

FOR THE MANAGEMENT OF RELATIONSHIPS WITH OUR USERS/CUSTOMERS

To send information and newsletters related to products, services and invitations to events about our brand (organized by us); offer promotions, discounts and other personalized services; invitations to contests, raffles and other initiatives for clients or Users; evaluate and improve the quality and selection of our services and products according to the needs and preferences of Users/Clients; develop new products and services based on the preferences of Users/Customers; analyze and carry out statistics and studies on the interests, preferences or usage trends of Users/Clients; design advertising strategies, perform behavioral segmentation, marketing and/or marketing.

To send commercial and marketing information about our products, promotions, invitations to contests, the flea market, etc., PURE LOVE SL may use traditional means of contact (postal mail and telephone) and/or digital and automated means (email, SMS, telephone and other digital channels) and we may send these communications if the User/Client has expressly agreed to receive them. At any time, the User/Customer can cancel the subscription or unsubscribe at any time.

The data will be kept as long as the User/Client does not ask us to unsubscribe, understanding that they are still interested in receiving the aforementioned communications. If the data necessary for this purpose is not provided, it will not be possible to inform the User/Client about our news, promotions, raffles and events.

TO MANAGE AND PROCESS CANDIDATE SELECTION PROCESSES

The personal data provided by the candidates will be used in order to proceed with the communication of possible job offers, as well as selection processes that may interest the candidate because he or she meets the appropriate requirements.

The personal data provided will be kept for the time necessary that PURE LOVE SL considers based on the skills and qualifications of the candidate and the hiring needs of the company or until deletion is requested by the candidate.

TO WHOM DO WE COMMUNICATE THE DATA?

WHAT ARE THE RIGHTS OF USERS/CUSTOMERS?

MODIFICATION OF THE PRIVACY POLICY

CONTACT

When a Client purchases our products, it may be necessary to communicate some personal data to third parties in order to process and manage said purchase, for example:

• Contact or shipping data, whose communication to transport and courier companies may be necessary so that product purchases made by the Client with PURE LOVE SL can be processed.
• Your personal data and/or payment method data, the communication of which to credit card companies, banks and companies may be necessary so that the transactions you make in our e-Shop can be processed.

In any case, in accordance with the provisions of current regulations, PURE LOVE SL will only communicate those personal data of the Clients that are strictly necessary, and the third party recipients of the same may only process your personal data to process and manage the purchase of the product. product.

The user accepts that all their personal data will be fully transferred to Aplazame from the moment the user has started contracting the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties that have to access the files for the successful completion of the contract.

Outside of the previously specified cases, PURE LOVE SL does not communicate to third parties the personal information that Clients/Users provide us through the Website, except when disclosure is required by current legislation, by court order, or by a competent authority. as well as when we must communicate essential data for logical reasons of the provision of the service.

• Right of access: Right to obtain confirmation as to whether PURE LOVE SL processes personal data that concerns you or not.
• Right to portability: Whenever PURE LOVE SL processes personal data through automated means based on your consent or a contract, the User/Client has the right to obtain a copy of their data in a structured, commonly used and machine-readable format. transferred to your name or to a third party. Only the personal data that you have provided will be included.
• Right to rectification: Right to obtain rectification of inaccurate or incomplete personal data concerning you. If the Customer has an account in our e-Shop, they can edit their personal data in said account.
• Right to deletion or right to be forgotten: Right to obtain the deletion of any personal data that PURE LOVE SL processes at any time, except in the following situations: if you have an order pending delivery in whole or in part; You have an outstanding debt with PURE LOVE SL, you have any questions or claims pending resolution with Customer Service and if you have made a purchase, we will retain your personal data in relation to the transaction due to tax and accounting regulations.
• Right to object to data processing based on legitimate interest: Right to object to the processing of personal data based on the legitimate interest of PURE LOVE SL We will not continue processing personal data unless we can prove compelling legitimate reasons for the processing that prevail over your interests, rights and freedoms, or for the formulation, exercise or defense of claims.

These rights may be exercised by communicating to PURE LOVE SL at the email address info@piticuiti.com or by writing to PURE LOVE SL UR Isuzkiza Num 82, 48620 Plentzia, Vizcaya.

• Right to object to receiving commercial and marketing communications: Right to object to receiving commercial and marketing communications. At any time, Users/Clients can unsubscribe simply by following the instructions indicated at the bottom of the body of each of the electronic communications sent by PURE LOVE SL
• Right to file a claim with a supervisory authority: If you consider that PURE LOVE SL processes your data incorrectly, you can contact us. You also have the right to lodge a complaint with the competent data protection authority.

PURE LOVE SL reserves the right to unilaterally modify this Privacy Policy as a consequence, among other circumstances, of: (I) changes to the Website; (II) modifications in the processing or purposes of personal data; (III) legislative modifications or developments or (IV) the establishment of new criteria by the Spanish Data Protection Agency or any other authority on the matter.

Therefore, PURE LOVE SL recommends that the User carefully read the Privacy Policy in force at the time they access the Website and in any case before registering, subscribing or purchasing any product from our brand.

For any questions, queries or information about this Privacy Policy or to send us any suggestion or complaint, you can contact PURE LOVE, SL by sending an email to the email address info@piticuiti.com or by writing to PURE LOVE SL UR Isuzkiza Num 82, 48620 Plentzia, Vizcaya.